Sangoma PBXact 2001 PBX System Appliance, 2000 Extensions

Sangoma PBXact 2001 PBX System Appliance, 2000 Extensions

Sangoma
Availability:
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Pricing available upon request

Up to 1 year(s) limited warranty against manufacturer defects from Barco Singapore. During the warranty period, the manufacturer's appointed authorised service centre will, at its sole discretion (a) repair the product using new or refurbished parts, (b) replace the product with a new or refurbished product.
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Description

Sangoma PBXact 2001
Supports up to 2000 licensed extensions and 1500 simultaneous calls. Ideal for large contact center or enterprise office deployments.

High Performance Business Phone System
PBXact hardware is purpose built to be a high-performance business phone system designed and rigorously tested for optimal performance. All Sangoma hardware carries a one year warranty with options to extend. PBXact delivers all the basic phone system features plus enhanced applications to create a flexible customizable solution. PBX administrators and developers can also customize the software to integrate third party applications and create a custom purpose built solution for their needs.

Powerful Contact Center Features
PBXact is a fully-featured Unified Communications (UC) platform which includes advanced built-in contact center features designed to help small to medium-sized businesses take care of their customers, improve their operations, and, ultimately, increase their bottom line. Businesses that receive inbound sales or support phone calls can leverage contact center features to keep their customers and potential customers happy. These features focus on delivering the best customer experience while others focus on efficient call flow.

Sangoma PBXact Key Features

  • Flexible Time-Based Call Routing
  • Built-In Conference Bridge
  • Fax to E-mail
  • Hunt/Ring Groups
  • Music on Hold
  • Voicemail Blasting
  • Find Me / Follow Me Calling
  • Personal IVRs
  • Wake Up Calls
  • Support for Video Calling
  • Secure Communications (SRTP/TLS)
  • Announcements
  • Text to Speech
  • Calling Queues (ACD)
  • Interactive Voice Response (IVR)
  • Business Features
  • Three-Way Calling Support
  • Voicemail
  • Voicemail to E-mail
  • Caller ID Support
  • Call Transfer
  • Call Recording
  • Do Not Disturb
  • Call Waiting
  • Call History / Call Detail Records
  • Call Event Logging
  • Speed Dials
  • Caller Blacklisting
  • Call Screening
  • Calling Features
  • Open Standards Support for Multiple Protocols
  • SIP, IAX2
  • PRI, T1, E1, J1, R2, POTS/Analog, ISDN, GSM (Excludes PBXact 10)
  • WebRTC
  • Softphone Support
  • Specialty Device Support
  • Door Phones
  • Overhead Paging
  • Strobe Alerts
  • Paging Gateways
  • Voice Gateways
  • Failover Devices
  • Desktop/Mobile Phone Support
  • Telephony Support
  • Upgrade System with Granular Control
  • Bulk Import Utilities (Trunks, Extensions, Users, DIDs)
  • Localization in both GUI and Sound Files for Multiple Languages
  • Backup and Restore Utilities
  • Custom Destination Administration
  • Web-based Config File Management When Needed
  • System Recording Management
  • GUI Controls for DNS, Network Settings, and More!
  • Administration
  • Responsive GUI (Desktop, Tablet, and Mobile Device)
  • WebRTC Softphone
  • Call History (Details and Recording Playback / Download)
  • Contact Management
  • Presence Management
  • Conference Room Management
  • Find Me / Follow Me
  • Call Forwarding, Call Waiting, Do Not Disturb
  • Call Confirmation
  • Visual Voicemail – Playback and Management
  • Notification Options
  • Greetings Management
  • User Control Panel