Samsung 1-Year Maintenance Service for MagicINFO CMS License

Stay ahead of issues with 1-Year Maintenance Service for MagicINFO CMS License from Samsung. Designed for use with a single CMS license, this manufacturer service plan provides 1 year of coverage and includes access to MagicINFO Knowledge Hub. Plus, take advantage of a version upgrade to keep content management current and use tech support to troubleshoot issues in a flash.

Technical Support

Troubleshoot MagicINFO CMS issues with a resolution, steps towards a resolution, workarounds, configuration changes, or a remote session in accordance with your available support environment. Please note, Samsung assumes no responsibility for data loss when asked to assist a customer with the remote session.

Access to Knowledge Hub

Get access to the MagicINFO Knowledge Hub, an extensive library of technical documents for MagicINFO. This Knowledge Hub is designed to help customers to resolve issues on their own quickly without opening a case and provides helpful technical and general information regarding the MagicINFO software.

MagicINFO Version Upgrade

Take advantage of the option to upgrade to the latest version of MagicINFO in the event Samsung releases a new version of MagicINFO during your subscription term. Please note, this option will be applicable starting with the MagicINFO software version after MagicINFO 8.

Support for Past MagicINFO Versions

Samsung will make commercially reasonable efforts to support past MagicINFO versions up to 3 years from its original release date or Samsung's official version support termination date, whichever comes first.

• For Samsung MagicINFO CMS License
• Manufacturer Service Plan
• Access to MagicINFO Knowledge Hub
• Includes Version Upgrade
• Technical Support